Leading Automotive Retail & Services Company
Managed integration services for greater operational efficiency
We implemented a managed integration service to ensure the operational continuity of a leading automotive retail and services company. The initiative strengthened the management of its integration platform, standardized development practices, and enabled internal teams to focus on strategic business initiatives.
- Industry
- Capabilities
- Regions
- 🇺🇸 United States
- Published
- July 2026
The Challenge
The client's operations depended on multiple integrations built on IBM WebSphere Cast Iron and Boomi, which were responsible for connecting and synchronizing its core business systems. The company needed a specialized support model to ensure the availability, quality, and ongoing evolution of these integrations without diverting internal teams from strategic business initiatives.
The Solution
We implemented a managed integration service with a dedicated, highly available team responsible for administering and supporting the client's integration platform. In addition, we established a Center of Excellence (CoE) to define development standards, maintain up-to-date knowledge resources, and ensure the quality of delivered solutions.
Benefits
- Internal teams focused on strategic business initiatives.
- Continuous evolution of the knowledge base.
- Standardized and repeatable operations and support processes.
- Improved operational efficiency.