BBVA is one of Argentina’s main private financial entities. It has an extensive network of branches located throughout the national territory, 834 ATMs, 823 self-service terminals, a team of over 6,000 collaborators and it maintains commercial relations with retailers, small and medium size companies and large corporations. Through their values: “the customer comes first; we think big and together we are one team”, the company reinforces its commitment with the country and the sustainable development.
In times of constant change, where we find ourselves dealing with new challenges and technological contexts, customers’ needs have changed to become increasingly digital. BBVA was seeking to transform the culture, processes, platform and its organization.
Baufest deployed several agile practices in the different areas of the company, in line with BBVA’s definitions at international level, thus achieving, assistance to a large portion of the central areas of the institution. With practices based on Kanban, Scrum and Lean Agile, we intervened in groups, projects, roles, ceremonies and devices. The focus was placed in accompanying the Agile Discipline, Agile coaches and all the Organization’s teams, aiming at synchronization, alignment, coaching and mentoring of high-performance teams.
• Deployment and maturity of teams and coaches, empowered to lead processes under this new framework.
• Higher-level of agility in the entire organization.
• Goals Alignment between the areas and different levels of the organization with mindset agile.