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CUSTOMER SERVICE

CASE STUDIES

CUSTOMER SERVICE

Providing support to customers before, during, and after a purchase.

A NEW EXPERIENCE FOR CUSTOMERS AND SUPPLIERS

No more wait: development of a virtual assistance channel for Camuzzi users

Improvement and Extension of Virtual Assistant

App for self-management of electric energy services belonging to SAESA Group

Smart assistant for banks: valuable interactions suited to the needs of each customer

Club La Nación: Customer’s self-management platform

New communication platform for the bank’s IVR system